Navigating Challenging Resident Behaviors and Mental Health Needs in Skilled Nursing Facilities

A friendly reminder of the next Synergy on Tuesday, March 31, 2026 from 10:00 a.m. to 2:00 p.m. at The Wisconsin Hotel - 60 Gasser Rd, Lake Delton.

Michael Goldsmith, Vice President of Integrated Behavioral Health at Behavioral Care Solutions (BCS) will be joining us to present for the first 2 hours of the meeting on the changing resident demographics nursing facilities are experiencing, including the rise in mental health diagnoses and how to navigate these changes.

Topics of discussion include:

• How to conduct pre-admission screenings using appropriate questions to help navigate and capture details that may be left out of standard admission screenings.
• Using appropriate approach strategies, supportive interventions, and de-escalation techniques that can work to address the growing mood and behavioral challenges in your communities.
• Empowering your staff to have a deeper understanding of these mental health diagnoses and how to work with residents experiencing these progressing mood and behavioral responses to build a stronger, safer, and more peaceful environment for both staff and residents.

Following lunch, we will have a group discussion and BCS will take questions.

NAB has approved this educational opportunity for 2.0 CEUs for NHAs. We will have CEU validation forms on hand for you to fill out and return to us at the end of the meeting so we can submit the CEUs you earn to NAB.

If you have any topics you would like to discuss with the group, please email your suggestions to Marissa Janke in advance of the meeting.